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Consumers in all parts of Canada complain of the service they receive in retail stores, says Martin Goldfarb, head of a Toronto research firm. He says(...)
Consumers in all parts of Canada complain of the service they receive in retail stores, says Martin Goldfarb, head of a Toronto research firm. He says(...)

Consumers in all parts of Canada complain of the service they receive in retail stores, says Martin Goldfarb, head of a Toronto research firm. He says(...)

Date12/13/1973
Names
(photographer)
Format
Notes
Original Toronto Star caption: Consumers in all parts of Canada complain of the service they receive in retail stores; says Martin Goldfarb; head of a Toronto research firm. He says studies show that trends toward do-it-yourself shopping and minimum sales staffs are likely to cause problems for retailers and calls on them to reassess their methods.
Subject
Medium
Language
ProvenanceFrom the Toronto Star Archives
CollectionToronto Star Photograph Archive
Usage Rights Copyright (Learn More)
Copyright HolderToronto Star (Firm)
Call Number / Accession NumberTSPA_0001661F
Sees ambivalence: Retail analyst John Winter says research conducted by his firm points out the ambivalent attitude consumers hold toward Sunday shopping
Sees ambivalence: Retail analyst John Winter says research conducted by his firm points out the ambivalent attitude consumers hold toward Sunday shopping
12/4/1986
Behind counter of his flagship Diana Sweets stores, company president George Boukydis ponders the future of his $6 million a year enterprise. Stores stopped selling candy some years ago when firm's key candy maker retired after 45 years of service. An adequate replacement was not found and now, says Boukydis, it's getting tough to find pastry cooks. The supermarkets are stealing what few there are left.
Behind counter of his flagship Diana Sweets stores, company president George Boukydis ponders the future of his $6 million a year enterprise. Stores stopped selling candy some years ago when firm's key candy maker retired after 45 years of service. An adequate replacement was not found and now, says Boukydis, it's getting tough to find pastry cooks. The supermarkets are stealing what few there are left.
12/23/1977
Beyond warranties: David Latner, a specialist in computer law, says consumers have four legal weapons to secure satisfaction from high-tech firms if products don't work
Beyond warranties: David Latner, a specialist in computer law, says consumers have four legal weapons to secure satisfaction from high-tech firms if products don't work
1/17/1985
Changed strategy: Peter Martin, chief economist at McLeod Young Weir, says news of jump in September unemployment figures may force Ottawa to deal less harshly with consumers
Changed strategy: Peter Martin, chief economist at McLeod Young Weir, says news of jump in September unemployment figures may force Ottawa to deal less harshly with consumers
10/16/1981
Top teacher: I was totally surprised when they told me, says Ken Brown, 39, after being named science teacher of the year by the Toronto chapters of a Sigma XI, a scientific research society with chapters all over North America. Brown, head of physics at North York's George S. Henry Secondary School, is the first to receive the honor at the high school level.
Top teacher: I was totally surprised when they told me, says Ken Brown, 39, after being named science teacher of the year by the Toronto chapters of a Sigma XI, a scientific research society with chapters all over North America. Brown, head of physics at North York's George S. Henry Secondary School, is the first to receive the honor at the high school level.
11/27/1985
He's furious: Scarborough businessman Bob Tutton is angry about an amendment to the federal Excise Tax Act which he says increases the cost of his goods to consumers, creates more bureaucracy and jacks up Canada's inflation rate
He's furious: Scarborough businessman Bob Tutton is angry about an amendment to the federal Excise Tax Act which he says increases the cost of his goods to consumers, creates more bureaucracy and jacks up Canada's inflation rate
8/7/1981
Critic of closing act: Businessman Paul Magder says Retail Business Holiday Act, which requires stores to close on holidays, is costing business millions of dollars and causing a great amount of unemployment
Critic of closing act: Businessman Paul Magder says Retail Business Holiday Act, which requires stores to close on holidays, is costing business millions of dollars and causing a great amount of unemployment
10/27/1981
Eaton's says that unlike many similar events in the United States, its Santa Clause parade is dependent almost entirely on non-professional talent. Th(...)
Eaton's says that unlike many similar events in the United States, its Santa Clause parade is dependent almost entirely on non-professional talent. Th(...)
11/17/1974
He's staying: Canadian auto parts firms are making a mistake if they think moving operations to countries where wages are lower will cure their problems, says Bob Calder, new chairman of the Automotive Parts Manufacturers Association. Performance is as importance as prices, he argues, suggesting employers should join with workers to improve productivity.
He's staying: Canadian auto parts firms are making a mistake if they think moving operations to countries where wages are lower will cure their problems, says Bob Calder, new chairman of the Automotive Parts Manufacturers Association. Performance is as importance as prices, he argues, suggesting employers should join with workers to improve productivity.
4/11/1984
Martin Goldfarb heads the firm which conducted last Sunday's Star poll on free trade
Martin Goldfarb heads the firm which conducted last Sunday's Star poll on free trade
2/2/1986
Martin Goldfarb: The economy will dominate the 1980s, says Liberal pollster
Martin Goldfarb: The economy will dominate the 1980s, says Liberal pollster
8/13/1982
Edible bargains: John Pander, senior vice-president of retail operations for Dominion Stores, displays the wares at his firm's first Best For less store in the Toronto area which opens today
Edible bargains: John Pander, senior vice-president of retail operations for Dominion Stores, displays the wares at his firm's first Best For less store in the Toronto area which opens today
3/15/1982